What role does the train crew play in MATC operations?

The role of the train crew in MATC (Mass Transit Authority of Chicago) operations involves a variety of responsibilities that ensure safe and efficient transportation for passengers. One of the primary duties is operating the doors. This task is crucial for ensuring that passengers can safely board and disembark from the train. The crew's responsibility includes monitoring that the doors open and close properly, adhering to safety protocols, and ensuring that passengers board and alight without incident.

In addition to door operations, the train crew is also engaged in direct interaction with passengers, providing assistance when needed and ensuring overall safety and compliance with transit regulations. This function is critical for maintaining the flow of operations and enhancing passenger experience.

While monitoring weather conditions, setting train schedules, and performing maintenance are important aspects of train operations, those tasks typically fall under other specialized roles or departments rather than the direct responsibilities of the train crew. The crew's primary focus remains on the direct operation of the train and the safety of its passengers.